PansoHelp

Setting up a deposit / payment schedule

Create a deposit link as a percentage or fixed amount with a due date.

Contracts & Billing

A deposit secures the booking. You set it up at the bottom of the contract builder, and it becomes a payable, trackable installment.

  1. In the contract builder, scroll past Grand Total to Create Deposit Link and tick it on.
    Create Deposit Link
    Create Deposit Link
  2. Give the deposit a title, choose Percentage or a fixed amount, and enter the value (e.g. 25%). The Amount calculates from the Grand Total.
    Deposit type and amount
    Deposit type and amount
  3. Set a Due Date, then Save & Exit. The deposit now shows on the Payments tab as a Pending installment.
    Deposit on the Payments tab
    Deposit on the Payments tab
When the guest pays, Received rises and Remaining falls across the Contract and Payments tabs automatically.
Worked example

On a $5,281.28 contract with a 25% deposit:

Grand Total$5,281.28
Deposit (25%)$1,320.32
Balance due later$3,960.96

The $1,320.32 becomes a Pending installment on the Payments tab with its due date.

Common pitfalls: (1) The deposit is calculated from the Grand Total, so set it up after your line items and fees are final. (2) A due date in the past won’t chase itself — set a realistic date so reminders fire. (3) Turning off Create Deposit Link removes the payable installment entirely.

Frequently asked questions

Percentage or fixed amount — which should I use?
Percentage keeps the deposit proportional if the total changes; a fixed amount is best when you always take a set figure (e.g. $500 to hold a date).
Can I take more than one deposit / installment?
The deposit link creates the first scheduled payment; additional invoices/installments can be created from the Payments tab (see Creating an invoice).
What does the guest see?
They receive a portal link where they can review the contract and pay the deposit online by card.
When does Remaining update?
Immediately after a payment is recorded or a card is charged — across the Contract, Payments and Details tabs.